Products catalog

Purchase rules

  • 1. General provisions.
    1.1. These rules for the purchase and sale of goods (hereinafter - the Rules) are a legal document binding on the Parties, which determine the rights, duties and responsibilities of the Buyer and the Seller when the Buyer purchases goods by e-mail. in the store.
    1.2. The seller reserves the right to change, amend or add to the rules at any time, taking into account the requirements set by legal acts. The buyer is informed by e-mail. on the store's website. When the buyer is shopping by e-mail the store applies the Rules valid at the time of placing the order.
    1.3. Buy e-mail the store has the right to:
    1.3.1. able-bodied natural persons, i.e. persons who have reached the age of majority, whose capacity is not limited by court order;
    1.3.2. minors between the ages of 14 and 18, only with the consent of their parents or guardians, except in cases where they dispose of their income independently;
    1.3.3. legal entities;
    1.3.4. authorized representatives of all the above persons.
    1.4. By approving the rules, the seller also guarantees that, based on the rules 1.3. point, the Buyer has the right to purchase goods by e-mail. in the store.
    1.5. The contract between the Buyer and the Seller is considered concluded from the moment the Buyer e-mails after creating a shopping cart in the store, specifying the delivery address, choosing the payment method and familiarizing yourself with the Seller's rules, press the "Confirm order" button (see point 5 "Ordering goods, prices, payment procedure, deadlines").
    2. Protection of personal data.
    2.1. Order goods by e-mail in the store, the Buyer can:
    2.1.1. by registering in this e-mail in the store - by entering the data requested during registration;
    2.1.2. without registering in this e-mail in the store.
    2.2. Buyer, when ordering goods 2.1. in the ways provided for in clause of the rules, in the relevant information fields provided by the Seller, the personal data of the Buyer necessary for the proper fulfillment of the goods order must be indicated: name, surname, delivery address of the goods, telephone number and e-mail address. postal address.
    2.3. By approving these rules, the Buyer agrees that
    2.2. The personal data of the Buyer provided in point would be processed in the electronic sales of goods and services. in the store, for the purposes of analysis of the Seller's activity and direct marketing.
    2.4. By agreeing to the Buyer's personal data being processed in the Seller's e-mail for the sale of goods and services. store, the Buyer also agrees that the e-mail specified by the Buyer e-mail address and phone number would be sent informational messages necessary to fulfill the order of goods.
    2.5. The buyer, registering by e-mail in the store and when ordering goods, undertakes to store and not disclose login data to anyone.
    3. Buyer's rights and obligations.
    3.1. The buyer has the right to buy goods by e-mail. in the store of these Rules and other articles of this e-mail according to the procedure specified in the store information sections.
    3.2. The buyer has the right to refuse the goods purchase - sales contract with e. store, notifying the Seller about it in writing (by e-mail, indicating the desired return of the product and its order number) no later than within 14 (fourteen) working days from the day of delivery of the item, except in cases where the contract cannot be canceled according to the laws of the Republic of Lithuania (e.g. when the contract is concluded for the sale of hygiene products - bed linen - see information on the website of VšĮ "Vartotojų centras" http://www.vartotojucentras.lt/istatymas.php?id=1038, "Features of return and exchange of non-food items" item 18 .).
    3.3. 3.2 of the rules. The Buyer can exercise the right provided for in paragraph 1 only if the product has not been damaged or its appearance has not fundamentally changed, nor has it been used.
    3.4. The buyer undertakes to accept the ordered goods and pay the agreed price for them.
    3.5. If the data provided in the Buyer's registration form changes, the Buyer must update them immediately.
    3.6. The buyer undertakes not to transfer his login data to third parties. If the Buyer loses his login data, he must immediately inform the Seller about this via the means of communication specified in the "Contacts" section.
    3.7. The buyer using e-mail store, agrees with these purchase and sale Rules and undertakes to comply with them and not to violate the legal acts of the Republic of Lithuania.
    4. Права и обязанности продавца.
    4.1. Продавец обязуется обеспечить все условия для надлежащего использования электронной почты покупателем. услуги, предоставляемые магазином.
    4.2. Если Покупатель пытается навредить электронной почте Продавца для стабильности и безопасности работы магазина или нарушает свои обязательства, Продавец вправе немедленно и без предупреждения ограничить или приостановить возможность использования Покупателем электронной почты. магазине или, в исключительных случаях, отменить регистрацию Покупателя.
    4.3. Продавец обязуется соблюдать право Покупателя на неприкосновенность частной жизни личной информации Покупателя, указанной в электронном письме. в форме регистрации магазина.
    4.4. Продавец обязуется доставить заказанный Покупателем товар по адресу, указанному Покупателем.
    5. Заказ товара, цены, порядок оплаты, сроки.
    5.1. электронная почта В магазине Покупатель может совершать покупки 24 часа в сутки, 7 дней в неделю.
    5.2. Договор вступает в силу с момента нажатия Покупателем кнопки «Подтвердить заказ», а после получения заказа Продавец подтверждает его – отправляет письмо-подтверждение на электронную почту, указанную Покупателем. по почте
    5.3. Электронная почта с ценами на товары в магазине и в сформированном заказе указаны в евро с учетом НДС.
    5.4. Покупатель оплачивает товар одним из следующих способов:
    5.4.1. оплата с помощью электронной почты Банковское дело означает авансовый платеж с использованием адреса электронной почты, используемого Покупателем. банковская система. Чтобы использовать эту форму оплаты, покупатель должен быть подписан по электронной почте. банковский договор с одним из обслуживаемых банков. Покупатель перечисляет деньги на электронную почту. сохранить текущий счет. Ответственность за безопасность данных в этом случае лежит на соответствующем банке, поскольку все денежные операции происходят через электронную почту банка. в банковской системе.
    5.4.2. Оплата по безналичному расчету является предоплатой, когда Покупатель, распечатав заказ и обратившись в ближайшее отделение банка, переводит деньги на электронную почту. хранить банковский счет.
    5.5. Покупатель обязуется оплатить товар немедленно. Только после получения оплаты за товар начинается формирование товарной посылки и начинается расчет срока доставки товара.
    6. Доставка товара.
    6.1. Покупатель, выбравший при заказе службу доставки, обязуется указать точное место доставки товара.
    6.2. Покупатель обязуется принять товар самостоятельно. В случае, если Покупатель не может принять товар самостоятельно, а товар доставлен по указанному адресу, Покупатель не имеет права предъявлять претензии Продавцу по поводу доставки товара не тому лицу.
    6.3. Товар доставляется Продавцом или уполномоченным представителем Продавца (курьером).
    6.4. Продавец доставляет товар Покупателю в соответствии со сроками, указанными в описаниях товаров. Данные условия являются предварительными и не применяются в случаях, когда у Продавца нет необходимого товара на складе, а Покупатель уведомлен о недостаче заказанного товара. При этом Покупатель соглашается с тем, что в исключительных случаях доставка товара может быть задержана по непредвиденным обстоятельствам, не зависящим от Продавца. В этом случае Продавец обязуется незамедлительно связаться с Покупателем и согласовать условия доставки товара.
    6.5. Во всех случаях Продавец освобождается от ответственности за нарушение сроков доставки товара, если товар не доставлен Покупателю или доставлен с опозданием по вине Покупателя или по обстоятельствам, не зависящим от Продавца. .
    6.6. Покупатель обязан во всех случаях немедленно сообщить продавцу, если посылка доставлена ​​в поврежденной или иным образом поврежденной упаковке, если посылка содержит не заказанные товары или их неправильное количество, неполный комплект товара.
    6.7. Во всех случаях, если покупатель замечает какие-либо повреждения посылки при доставке, он должен указать замечания в документе о доставке посылки, предоставленном курьером, или составить отдельный документ об этих нарушениях. Покупатель должен сделать это в присутствии курьера. В случае непринятия таких действий Продавец освобождается от ответственности перед Покупателем за порчу товара, связанную с повреждением упаковки, которую Покупатель не отметил в курьерской доставке.
    7. Product quality, guarantees.
    7.1. Each e-mail the details of the product sold in the store are generally indicated in the product description attached to each product.
    7.2. The seller is not responsible for the fact that e-mail the color, shape or other parameters of the goods in the store may not correspond to the real size, shape and color of the goods due to the characteristics of the display used by the Buyer.
    7.3. The seller provides a quality guarantee valid for a certain period of time for certain types of goods, the specific term and other conditions of which are indicated in the descriptions of such goods.
    7.4. If the seller does not provide a quality guarantee for certain types of goods, the guarantee provided by the relevant legal acts shall apply.
    8. Return and exchange of goods.
    8.1. Defects of the sold goods are removed, low-quality goods are replaced, returned in accordance with the 2001 order of the Minister of Economy of the Republic of Lithuania. June 29 by order no. 217 "Regarding the approval of the rules for the return and exchange of items" approved by the rules for the return and exchange of items, except in cases where the contract cannot be canceled according to the laws of the Republic of Lithuania (when the contract is concluded for the sale of hygiene products - bed linen; see information on the website of VšĮ "Vartotojų centras" http 18.) In all cases, money for returned goods is transferred only to the payer's bank account.
    8.2. In order to return the item(s) based on Rule 8.1. point, the Buyer can do this within 14 (fourteen) working days from the day of delivery of the goods to the Buyer, informing the Seller by means of communication specified in the contact section, indicating the name of the returned product, the order number and the reasons for the return.
    8.3. When returning goods to the buyer, it is necessary to comply with the following conditions:
    8.3.1. the returned item must be in its original, neat packaging;
    8.3.2. the product must be undamaged by the Buyer;
    8.3.3. the product must be unused, without losing its appearance as a product (label intact, protective film not torn off, etc.) (this clause does not apply in the case of returning a defective product);
    8.3.4. the returned product must be in the same configuration as the Buyer received it;
    8.3.5. when returning the product, it is necessary to present the document of its purchase.
    8.4. The Seller has the right not to accept the goods returned by the Buyer if the Buyer does not comply with 8.3. the procedures for returning goods are established in the article.
    8.5. When returning the wrong product and/or low-quality product, the Seller undertakes to take back such products and replace them with similar, suitable products.
    8.6. In the event that the Seller does not have goods suitable for replacement, the amount paid will be returned to the Buyer, excluding the cost of delivery.
    9. Liability of buyer and seller.
    9.1. The Buyer is fully responsible for the correctness of the personal data provided by the Buyer. If the Buyer does not provide accurate personal data in the registration form, the Seller is not responsible for the resulting consequences and acquires the right to demand compensation from the Buyer for direct losses incurred.
    9.2. The buyer is responsible for the actions performed using this e-mail. in the store.
    9.3. After registering, the Buyer is responsible for transferring his login data to third parties. If email the services provided by the store are used by a third person who is connected to e. store using the Buyer's login data, the Seller considers this person to be the Buyer.
    9.4. The Seller is released from any responsibility in cases where losses arise because the Buyer, regardless of the Seller's recommendations and the Buyer's obligations, did not familiarize himself with these Rules, although he was given such an opportunity.
    9.5. If the Seller's email the store contains links to the e-mail addresses of other companies, institutions, organizations or individuals. websites, the Seller is not responsible for the information or activities there, does not supervise or control those websites and does not represent those companies and individuals.
    9.6. In the event of damage, the guilty Party compensates the other Party for direct losses.
    10. Marketing and Information.
    10.1. The Seller may, at its discretion, initiate an e-mail. various promotions in the store.
    10.2. The seller has the right unilaterally, without separate notice, to change the conditions of the shares, as well as to cancel them. Any change or cancellation of the terms and conditions of the shares is valid only going forward, i.e. from the moment of their execution.
    10.3. The Seller sends all messages using the means of communication specified in the Buyer's registration form.
    10.4. The Buyer sends all messages and questions to the Seller's e-mail. by phone and e-mail specified in the "Contacts" section of the store. email addresses.
    10.5. The seller is not responsible if the buyer does not receive the sent informational or confirming messages due to disruptions in the internet connection, e-mail service providers' networks.
    11. Final Provisions.
    11.1. These Rules for the purchase and sale of goods are drawn up in accordance with the laws and legal acts of the Republic of Lithuania.
    11.2. All disagreements arising from the implementation of these Rules shall be resolved through negotiations. If an agreement cannot be reached, disputes are resolved in accordance with the procedure established by the laws of the Republic of Lithuania.